Personal Data Protection

zb66's Privacy Policy — Your Information Is Safe With Us

This document clearly explains how we collect, store, and protect all personal information you provide on the zb66 platform.

Section 01Introduction & Scope

This privacy policy ("Policy") is issued on behalf of the zb66 platform ("we", "our", or "zb66") and applies to all services operated at https://zb66.bar. This Policy explains what information we collect when you visit our website or open an account, how we use that information, and how we keep it secure.

zb66 treats your privacy as a top priority as a safe and reliable online gaming platform for players in Bangladesh. Our SSL encryption technology and strict data-protection practices ensure that your personal and financial information remains secure at all times.

Important: This platform is for individuals aged 21 and above only. By registering an account, you are deemed to have accepted the terms of this Privacy Policy.

This Policy may be updated at any time. For significant changes, we will notify you by email or through a notice on the platform. The latest version of the Policy will always be available on this page.

Section 02What Information We Collect

zb66 collects only the information necessary to provide our services. The categories of information we collect are described below:

2.1

Information You Provide Directly

Information you provide when opening an account or contacting us:

  • Full name and date of birth
  • Email address and mobile number
  • Password (stored in encrypted form)
  • Documents provided for identity verification (national ID card or passport)
  • Financial information: bKash, Nagad, Rocket numbers or bank account details
2.2

Automatically Collected Information

When you use our platform, the following information is recorded automatically:

  • IP address and device identifiers
  • Browser type and operating system
  • Login date, time, and session details
  • Game history and transaction records
  • Data collected through cookies and similar tracking technologies
2.3

Information Received from Third Parties

In some cases we may receive information through trusted third parties, such as:

  • Transaction confirmations from payment processors (bKash, Nagad, Rocket, banks)
  • Age and identity information through identity verification services
  • Risk-related information from fraud prevention agencies
2.4

Cookie Policy

We use cookies that improve your browsing experience and help the platform function correctly. Essential cookies are always active; preference and analytics cookies can be controlled by you. You can disable cookies through your browser settings, though this may limit some services.

Section 03Purpose of Data Use

zb66 uses collected information for the specific and legitimate purposes described below. Your information is not used for any other purpose without your consent:

Account management and service delivery: Your information is essential for creating and maintaining your account, processing deposits and withdrawals, and keeping gaming services active.
Identity verification and age confirmation: This platform is for individuals aged 21 and above only. Identity verification is required to meet regulatory obligations.
Financial transaction processing: To securely complete your deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
Security and fraud prevention: Our systems are continuously monitored to prevent account hacking, money laundering, and other criminal activity.
Customer support: Your information is used when providing assistance via 24/7 live chat or email so that we can deliver fast and effective solutions.
Responsible gaming: To analyse your gaming patterns, identify problematic behaviour, and offer assistance where needed.
Service improvement and personalisation: To tailor your platform experience to your preferences and to analyse anonymised data for the development of new features.
Legal compliance: To comply with applicable laws and regulations and to respond to lawful requests from law enforcement authorities.
We do not sell your personal information to any third party. We obtain your explicit consent before sharing information for marketing purposes.

Section 04Data Sharing & Disclosure

zb66 may share information with third parties in limited and specific circumstances. These circumstances are set out transparently below:

4.1 Service Provider Partners

Necessary information is shared with trusted service providers to operate our business, such as: payment gateways (bKash, Nagad, Rocket, and bank partners), identity verification services, and cybersecurity and fraud prevention firms. These partners may use the information only for the specified purpose and are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

Where disclosure is required as part of a court order, government directive, or legal process, we are obliged to comply. In such cases we provide only the minimum information required.

4.3 Business Changes

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will provide you with appropriate notice before any such change takes place.

4.4 What We Do Not Do

  • We do not sell your information to advertisers.
  • We do not share information for third-party marketing without your consent.
  • We do not disclose information to any unnecessary or unrelated party.

Section 05Data Security Measures

zb66 follows industry-standard security practices to protect your information. The key components of our security framework are described below:

SSL Encryption

All data transmissions are encrypted using TLS/SSL technology to ensure information is transferred completely securely.

Password Hashing

Your password is never stored in plain text — it is secured using advanced hashing algorithms.

Regular Security Audits

Our systems are regularly audited by third-party security experts, and any vulnerabilities identified are resolved.

Access Controls

Only authorised staff can access specific data, and all access is logged.

Even so, no transmission of information over the internet or electronic storage can be guaranteed to be completely secure. We take every precaution, but you also have a responsibility for the security of your account — use a strong password and do not share it with anyone.

Section 06Data Retention Period

We retain your information only for as long as necessary. The following principles govern how long data is kept:

6.1 Active Accounts

While your account is active, all information will be retained and kept up to date. Transaction records must be retained for a specified period in accordance with financial regulations.

6.2 After Account Closure

After an account is closed, we may retain certain information for a defined period due to legal and regulatory requirements. Once that period ends, the information is deleted securely.

6.3 Inactive Accounts

For accounts that have been inactive for an extended period, we will notify you and ask your preference regarding retaining or deleting your information.

Section 07Your Rights

Every user registered with zb66 has the following rights regarding their personal information:

Right of access: You have the right to know what information we hold about you. Submit a request through our support team and we will provide a data report.
Right to rectification: If your account contains incorrect or incomplete information, you may request that it be corrected. You also have an obligation to provide accurate information.
Right to erasure: In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
Right to object to processing: You have the option to object to the processing of your information for specific purposes, particularly in relation to marketing communications.
Right to data portability: You may request that information we hold about you be provided in a structured and readable format.
Right to withdraw consent: Where data processing is based on consent, you may withdraw that consent at any time.
To exercise your rights: If you wish to exercise any of the rights listed above, please contact our support team: [email protected] — we always provide assistance in both Bengali and English.

Section 08Protection of Minors

zb66 strictly does not provide services to anyone under the age of 21. We do not knowingly collect personal information from minors. Age verification is mandatory at the time of account registration.

If we become aware that a minor has opened an account, that account will be closed immediately and all related information will be deleted securely.

A message to parents and guardians — if you suspect that your child or any minor in your family has opened an account on our platform, please notify our support team without delay.

Section 09Policy Changes & Updates

zb66 may update this Privacy Policy from time to time. Reasons for changes may include the addition of new services, changes in technology, legal obligations, or changes to our operations.

For significant changes, we will send a notice to your registered email address and display an announcement on the platform. Continued use of the platform after any changes indicates that you have accepted the updated Policy.

The latest version of this Policy will always be available at https://zb66.bar/privacy-policy. We encourage you to visit this page regularly.

Section 10Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our privacy team will review your request with the attention it deserves.

Email Support

For any privacy-related requests or complaints:

[email protected]

Support is available in both Bengali and English.

Live Chat Support

For immediate assistance, use our 24/7 live chat service:

Log in to the platform and reach us through the live chat widget.

Available 24 hours a day, 7 days a week.

We aim to process your request as quickly as possible. We are grateful for your trust in zb66 and remain committed to protecting your privacy.